Refund policy

30-Day Money-Back Guarantee
We want you to feel confident trying Rummies. If you are not satisfied with your purchase, contact us at support@eatrummies.com within 30 days of receiving your order.

Because Rummies is a food product, opened food products generally do not need to be physically returned. We may ask for your order number, photos, or additional information to help us review your request.

Approved refunds will be issued to the original payment method. Please allow up to 10 business days for your bank or card provider to process the refund after it has been approved.

Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact support@eatrummies.com as soon as possible with your order number and photos of the product and packaging. We will review the issue and work to make it right.

Pre-Order Cancellations
If you need to cancel a pre-order before it has shipped, contact support@eatrummies.com. We will do our best to accommodate cancellation requests before fulfillment begins.

Contact
Questions about refunds can be sent to support@eatrummies.com