Shipping policy
Shipping Policy
Thank you for supporting Rummies. We’re excited to get your order packed and on its way.
Order Processing
Orders are typically packed and dropped off with the carrier within 1–3 business days after the order is placed, excluding weekends and holidays.
During product drops, launches, holidays, or high-volume periods, processing times may be slightly longer.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping rates are calculated at checkout based on your order size, shipping address, and available shipping options.
We may offer free shipping promotions from time to time. If free shipping is available, the order minimum will be shown on our website or at checkout.
Estimated Delivery Times
After your order has been handed off to the carrier, most U.S. orders arrive within 2–5 business days, depending on the shipping method selected and the destination address.
Overall, most orders arrive within 3–8 business days after purchase.
Please note that shipping delays may occur due to weather, carrier delays, holidays, or other factors outside of our control.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Rummies is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping address, contact us as soon as possible. We will do our best to help before the order ships, but we cannot guarantee changes once an order has been processed.
Lost, Stolen, or Delayed Packages
Rummies is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier.
If your tracking shows that your order was delivered but you did not receive it, we recommend checking with your local carrier, neighbors, building, or mailroom first.
If you still need help, contact us and we’ll do our best to assist you.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged product and packaging.
We will review the issue and, if approved, may offer a replacement, store credit, or another resolution depending on the situation.
Product Drops & Limited Inventory
Some Rummies products may be released in limited quantities. Orders are fulfilled in the order they are received, based on available inventory.
If an item sells out or there is an inventory issue with your order, we will contact you with the next steps.
International Shipping
At this time, Rummies ships within the United States only, unless otherwise stated at checkout.
Contact Us
For shipping questions or order help, contact us at: